Our products are made from natural materials so color variations in comparison to the listing pictures are possible.
Each product will have different characteristics and may engrave slightly lighter or darker than the photo shows.
The items in the pictures are used for reference purposes.
It is VERY IMPORTANT to double check the information you submit.
We do not check the spelling or grammar of submitted information.
We cannot be at fault for incorrectly provided information including spelling, grammar, punctuation, and spacing mistakes because we copy and paste all information exactly as provided.
Please ensure all information is correct (dates, names, etc.) before checking out.
We cannot accept returns or refunds on engraved items unless we made an error.
Our processing time is generally 3-5 business days depending on the season.
If you need an item in less than 3 business days please email firstname.lastname@example.org and we will let you know if we can accommodate your request. We always do our best to take care of our customers’ needs.